Call from “Windows technical department”

Have you ever received a call from someone claiming to be from the “Windows technical department”? If so, you may have been the target of a common scam that has been going around for years. These scammers often claim that there is a problem with your computer and that they need remote access to fix it. In reality, they are trying to gain access to your personal information and steal your money.

Here are some things you should know about this scam:

– Microsoft will never call you out of the blue to offer technical support. If you receive a call from someone claiming to be from Microsoft, it is almost certainly a scam.
– The scammers may try to convince you that your computer is infected with a virus or that there is some other problem that needs to be fixed immediately. They may ask you to download software or give them remote access to your computer.
– If you do give the scammers access to your computer, they may install malware or steal your personal information, such as your passwords or credit card numbers.
– If you have already fallen victim to this scam, you should take steps to protect yourself. Change your passwords, monitor your bank accounts and credit card statements for any suspicious activity, and consider running a virus scan on your computer.

To avoid falling victim to this scam, here are some tips:

– Be wary of unsolicited calls from anyone claiming to be from Microsoft or the “Windows technical department.”
– Never give anyone remote access to your computer unless you have initiated the call and are sure that the person you are speaking with is legitimate.
– If you are unsure whether a call is legitimate, hang up and call Microsoft’s official support line to verify.
– Keep your computer’s security software up to date and run regular virus scans.

In summary, if you receive a call from someone claiming to be from the “Windows technical department,” it is almost certainly a scam. Do not give the caller access to your computer or personal information. Instead, hang up and take steps to protect yourself.


Remember, scammers are always coming up with new tactics to try and trick people. Stay vigilant and don’t let your guard down. If you ever receive a suspicious call, always err on the side of caution and take steps to protect yourself. Stay safe online!

Athena Estudy

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