Xbox live app error 0x87dd0005 trouble signing

If you are an Xbox Live user and you are experiencing the error code 0x87dd0005 while trying to sign in to your account, you are not alone. This error code is a common issue that many Xbox Live users face. The error code 0x87dd0005 is usually caused by a problem with the Xbox Live service or a problem with your internet connection.

Here are some steps you can take to fix the error code 0x87dd0005:

1. Check the Xbox Live service status: Before you start troubleshooting your internet connection, it’s important to check the Xbox Live service status. You can do this by visiting the Xbox Live status page. If there is a problem with the Xbox Live service, you will need to wait until the service is restored.

2. Check your internet connection: If the Xbox Live service is working fine, the next step is to check your internet connection. Make sure that your internet connection is stable and that you are not experiencing any network issues. You can try resetting your router or modem to see if that helps.

3. Clear the cache on your Xbox One: Clearing the cache on your Xbox One can sometimes fix the error code 0x87dd0005. To do this, go to Settings > All Settings > Networking > Network Settings > Advanced Settings > Alternate MAC Address > Clear > Restart.

4. Sign out and sign back in: Sometimes, signing out of your Xbox Live account and then signing back in can fix the error code 0x87dd0005. To do this, go to Settings > Account > Sign Out. Wait a few minutes and then sign back in.

5. Contact Xbox Support: If none of the above steps work, you may need to contact Xbox Support for further assistance. They will be able to help you troubleshoot the issue and find a solution.

In conclusion, the error code 0x87dd0005 can be frustrating, but there are steps you can take to fix it. By checking the Xbox Live service status, checking your internet connection, clearing the cache on your Xbox One, signing out and signing back in, or contacting Xbox Support, you should be able to resolve the issue and get back to gaming.


We hope that the steps we provided were helpful in resolving the error code 0x87dd0005 on your Xbox Live account. If you continue to experience this issue or any other problems, don’t hesitate to reach out to Xbox Support for further assistance. Happy gaming!

Athena Estudy

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